WC Certificate FAQs

COI Reissuance Is Automatic: If you take no action, your COIs will auto-reissue. To disable the auto-reissue feature for some or all COIs, you will need to log in to MyFrankCrum and choose the certs you wish not to reissue. You will be notified when it is time to begin this process and provide additional instructions in November.
COIs Are Sent to the Certificate Holder: We will send the COI to its certificate holder, provided that an email address or fax number has been entered in MyFrankCrum.
Administrators Can Access COIs Anytime: The administrator will receive a PDF that includes all reissued COIs, but you can also generate your own COIs - easily and immediately - in MyFrankCrum.
How to Generate a COI in MyFrankCrum:
- Log into MyFrankCrum and ensure you're on the Employer tab
- Select WC Certificates in the left navigation
- Click Request a WC Certificate
- Follow the steps in the certificate wizard
- Once complete, the certificate will be generated and accessible from the primary certificates page

Learn more about workers' comp Certificates of Insurance (COIs) for Frank Winston Crum Insurance