Established in 1962 with one shop in Seattle, Washington, today Glass Doctor offers complete glass repair, replacement and services to the residential, automotive, and commercial markets at more than 270 locations in the U.S. and Canada. The company is part of the Dwyer Group, an international franchisor of service industry companies. Frank Klavon has owned the Glass Doctor of Broward County franchise since 2004, after serving as division manager for Safelite.
After working with another payroll provider for several years in a relationship he considered difficult and unresponsive, Klavon decided to make a change. By this time, he also realized that the time he was spending on the business had kept him from paying attention to the rising costs of his workers’ compensation. Specific issues included:
FrankCrum provides the following services:
Not only did I save money on workers’ comp, but I’m also getting much better customer service with FrankCrum.”