A Professional Employer Organization (PEO) is a company that partners with businesses through a co-employment arrangement to provide outsourced HR services including payroll processing, employee benefits, workers' compensation, and compliance support. FrankCrum is an IRS-Certified PEO serving businesses across the United States.

What is co-employment?

Co-employment is a shared employment arrangement in which the client company retains control over day-to-day work while the PEO — like FrankCrum — assumes responsibility for payroll administration, HR support, benefits administration, and certain compliance obligations.

What payroll services does FrankCrum offer?

FrankCrum provides full-service payroll processing, payroll tax filing, certified payroll, direct deposit, W-2 and 1099 preparation, and wage garnishment support for businesses of all sizes.

How does FrankCrum handle workers' compensation?

FrankCrum provides workers' compensation coverage through its affiliated carrier, Frank Winston Crum Insurance. Services include claims management, risk management, safety consulting, and Experience Modification Rate (EMR) management to help keep premiums low.

What employee benefits does FrankCrum provide?

Through FrankCrum's Master Health Plan, worksite employees gain access to large-group health insurance rates along with dental, vision, life insurance, 401(k) plans, and full benefits administration including COBRA support.

What is the difference between a PEO and an Employer of Record?

A PEO enters a co-employment relationship where the client company remains the employer of record for most purposes and retains operational control. An Employer of Record (EOR) becomes the legal employer of workers, which is typically used for hiring in new states or countries without establishing a legal entity.

What is the difference between a PEO and an ASO?

A PEO uses a co-employment model, meaning the PEO is a co-employer and provides its own benefits and workers' compensation. An Administrative Services Organization (ASO) provides HR administrative support without co-employment — the client retains all employer responsibilities and maintains their own benefits and insurance.

Is FrankCrum an IRS-Certified PEO?

Yes. FrankCrum is a Certified Professional Employer Organization (CPEO) as designated by the IRS, and is also ESAC-accredited — two of the highest standards of financial reliability and operational compliance in the PEO industry.

HR Services & Expert Support

Why Growing Businesses Struggle Without HR Support

Lack of Proper HR Training

Without proper training, managers handle situations inconsistently and make costly mistakes with terminations, complaints, and policy enforcement.

Multi-State Complexity Multiplies Risks

Each state brings different employment laws. Missing one state-specific regulation can trigger penalties and lawsuits.

Time Drain on Leadership

Hours spent on HR issues cost your company real revenue growth that could come from landing clients or expanding locations.

You're Reacting, Not Preventing

Fighting fires instead of building proper systems means competitors with organized HR are winning the talent war.

Area of Support	What Your Consultant Provides
Personalized HR Guidance	Learns your business, knows your history, provides guidance tailored to your company's unique needs
Compliance Expertise	Monitors federal, state, and locals laws for changes that will impact your business and helps you stay compliant
Training & Development	Delivers manager training, harassment prevention, and ongoing education programs for your team
Policy & Documentation	Helps create custom handbooks, policies, and compliant job descriptions specific to your business

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Strategic HR Consulting

Employee compensation planning and competitive pay analysis
Advice on reduction-in-force planning and execution
Reasonable accommodation guidance (ADA, pregnancy, religious)
Succession planning and development, and implementation
Turnover analysis and retention planning

Compliance & Documentation

Employee handbook creation and updates
Policy development for HR employment areas
Annual EEO-1 report preparation and filing
Required workplace poster access
Monitoring changes to federal, state, and local labor regulations
Navigation of federal acts like FLSA, ADA, and FMLA
Workplace investigation guidance for harassment and discrimination

Hiring & Talent Management

Hiring best practices and compliant interview processes
Job description development
New hire orientation resources
Interview guides and selection tools
Termination best practices and guidance
Performance issue resolution and coaching

Training & Development

FrankCrum TrainingHub Learning Management System*
Manager training and development programs
Harassment and discrimination prevention training
Compliance education for supervisors

*Additional fee applies

Performance & Corrective Action

Performance management system development
Corrective action procedures and documentation
Guidance on coaching for improved performance and development
Tips to enhance employee engagement

Wage & Classification

Wage and hour compliance review feedback
Employee classification guidance (exempt vs. non-exempt)
Overtime calculation assistance

Real HR Guidance for Real Clients

Click the plus sign to find out how FrankAdvice helped clients resolve their HR challenges.

The Troubled Employee

An employee's domestic issues were spilling into the workplace, creating a hostile environment and damaging team morale. The client needed guidance on addressing the behavior while supporting the employee.

Advised the client on how to have a direct conversation with the employee about workplace behavior expectations
Introduced the company's employee assistance program (EAP) as a support resource
Provided guidance on communicating with other affected employees

The situation was resolved without legal issues, the employee got help, and the workplace environment improved.

The FMLA Misconception

A client panicked when an employee requested FMLA leave, unsure of their obligations and worried about compliance.

Confirmed the company wasn't required to provide FMLA (under 50 employees)
Explained applicable laws and alternative leave options
Created a quick reference guide covering federal and state leave laws for future situations

The client gained clarity on their legal obligations and a resource to handle future leave requests confidently.

The Perfect Part-Time Solution

A furniture manufacturer facing a business slowdown considered laying off an employee with health issues whose specialized skills were only occasionally needed.

Analyzed the frequency of the employee's absences against the business need for their skills
Restructured the role as part-time, preserving employment while managing costs
Left flexibility to increase hours when their health improved and business recovered.

This was a win-win solution for the client and the employee, maintaining employment continuity while managing changing business needs.

Get Started with HR Services from FrankCrum

Your business is growing. Don't let HR challenges slow you down or expose you to costly mistakes. FrankAdvice gives you the expert guidance, consistent practices, and compliance support you need to scale with confidence.

Whether you're opening your next location, navigating a complex termination, or just need someone to ask, "Is this okay?"—your dedicated HR consultant is there to help.

Request Your Free Quote Today

What types of HR issues does FrankAdvice help with most often?

Our consultants handle a wide range of HR challenges. The most common requests include termination guidance, employee performance issues, creating employee handbooks, and navigating leave requests (FMLA, ADA accommodations, state-specific leave laws). Whether you're handling a difficult termination or need a compliant handbook from scratch, your consultant provides the guidance you need.

Does FrankAdvice provide the same HR consultant every time I call?

Yes. You'll work with the same dedicated, HR-certified consultant who learns your business, knows your history, and understands your challenges.

Can FrankAdvice help if I don't have an HR staff?

Absolutely. Many of our clients have a limited staff and rely on FrankAdvice to bridge gaps in their HR expertise. Even clients with in-house HR resources lean on FrankAdvice to stay current on the fast-paced regulatory and compliance changes that impact employers.

Can FrankAdvice help create employee handbooks and policies?

Yes. We create customized employee handbooks tailored to your business and compliant with all applicable federal, state, and local regulations. We also develop workplace policies, job descriptions, and performance management systems. Everything is built specifically for your company, not generic templates pulled from the internet.

What makes FrankAdvice different from other HR outsourcing options?

Unlike generic HR hotlines where you explain your situation to a different person every time, FrankAdvice pairs you with a dedicated consultant who becomes your ongoing partner. Your consultant learns your company culture, knows your history, and provides guidance tailored to your specific business, not generic advice. Plus, FrankAdvice is incorporated into your FrankCrum PEO partnership, so your HR consultant can work directly with your payroll and benefits teams for seamless support.

Handle HR Challenges Confidently