A Professional Employer Organization (PEO) is a company that partners with businesses through a co-employment arrangement to provide outsourced HR services including payroll processing, employee benefits, workers' compensation, and compliance support. FrankCrum is an IRS-Certified PEO serving businesses across the United States.

What is co-employment?

Co-employment is a shared employment arrangement in which the client company retains control over day-to-day work while the PEO — like FrankCrum — assumes responsibility for payroll administration, HR support, benefits administration, and certain compliance obligations.

What payroll services does FrankCrum offer?

FrankCrum provides full-service payroll processing, payroll tax filing, certified payroll, direct deposit, W-2 and 1099 preparation, and wage garnishment support for businesses of all sizes.

How does FrankCrum handle workers' compensation?

FrankCrum provides workers' compensation coverage through its affiliated carrier, Frank Winston Crum Insurance. Services include claims management, risk management, safety consulting, and Experience Modification Rate (EMR) management to help keep premiums low.

What employee benefits does FrankCrum provide?

Through FrankCrum's Master Health Plan, worksite employees gain access to large-group health insurance rates along with dental, vision, life insurance, 401(k) plans, and full benefits administration including COBRA support.

What is the difference between a PEO and an Employer of Record?

A PEO enters a co-employment relationship where the client company remains the employer of record for most purposes and retains operational control. An Employer of Record (EOR) becomes the legal employer of workers, which is typically used for hiring in new states or countries without establishing a legal entity.

What is the difference between a PEO and an ASO?

A PEO uses a co-employment model, meaning the PEO is a co-employer and provides its own benefits and workers' compensation. An Administrative Services Organization (ASO) provides HR administrative support without co-employment — the client retains all employer responsibilities and maintains their own benefits and insurance.

Is FrankCrum an IRS-Certified PEO?

Yes. FrankCrum is a Certified Professional Employer Organization (CPEO) as designated by the IRS, and is also ESAC-accredited — two of the highest standards of financial reliability and operational compliance in the PEO industry.

Does FrankCrum handle garnishments and child support orders?

Yes. FrankCrum calculates the correct amounts per court orders, deducts them from employee paychecks, and remits payments directly to the appropriate agencies with all required documentation — so employers do not have to track compliance across multiple agencies.

What happens if there is a payroll tax filing error?

As your co-employer, FrankCrum shares responsibility for tax compliance. If an error occurs, FrankCrum fixes it immediately and handles any resulting penalties.

What is the real cost of running payroll in-house?

Handling payroll internally can consume 15 to 20 hours per month. Beyond time, the risks include IRS penalties from missed tax deadlines or miscalculated withholdings, costly data-entry errors that damage employee trust, unemployment tax rate spikes of up to 60% from a single mishandled claim, and reconciliation problems that delay filings and generate CPA fees. FrankCrum eliminates these risks by managing the entire payroll process on your behalf.

What payroll services does FrankCrum provide?

FrankCrum provides a full suite of payroll services including unlimited payroll runs at any frequency, direct deposit, pay cards, and paper checks, multiple pay rates per employee, job costing and department tracking, multistate payroll with varying tax law management, certified payrolls for government contractors, off-cycle payrolls at no extra charge, garnishment administration, W-2 preparation and filing, IRS Forms 940 and 941 filing, unemployment claims defense, tax credit identification (WOTC, R&D, location-based, employee retention), and 24/7 access to payroll data via the MyFrankCrum HRIS platform.

Does FrankCrum have a dedicated payroll coordinator?

Yes. Every FrankCrum client receives a dedicated payroll coordinator who serves as the primary point of contact, learns your business and pay cycles, proactively reaches out before deadlines, catches exceptions before they become problems, and handles payroll from start to finish. No phone trees or long hold times.

How does FrankCrum integrate payroll with time tracking?

MyFrankCrum seamlessly integrates with UKG (formerly Kronos), allowing time data to import directly into payroll and enabling easy editing before processing runs.

Get Payroll Right,
Every Time

Delivering accurate, on-time payroll is among the core services FrankCrum provides as a PEO. Our payroll processing combines expert support with advanced state-of-the-art technology. Whether you operate multiple locations, manage employees across various states, or require special certified payrolls, we've got you covered.

- 200,000 payrolls processed annually
40+ years navigating payroll compliance
Dedicated payroll coordinators who know your business
Every deadline handled—W-2s, 941s, year-end filings
91% client retention annually

The Real Cost of Running Payroll In-House

Compliance Landmines

One missed tax deadline or a miscalculated withholding can trigger IRS penalties that wipe out months of profit. As your business grows, your risk multiplies.

Time Drain

Handling payroll internally can take up to 15 to 20 hours each month, time that could be better spent focusing on growing your business and driving revenue.

Costly Errors

A single data entry mistake means emergency checks, upset employees, and scrambling to fix filings that can damage employee trust.

Tax Rate Increases

One improperly handled unemployment claim can spike your rate by 60%. That's an increase you'll pay for years.

Reconciliation Nightmares

Mismatched reports force your CPA to send everything back repeatedly, delaying filings and racking up extra fees.

Bottom Line

The real question isn't whether you can run payroll. It's whether you should be spending valuable time on it instead of growing revenue.

Team Member	What They Do
Implementation Team	Sets you up with detailed demos and test runs before going live
Your Dedicated Payroll Coordinator	Handles payroll A to Z, proactively reaches out before deadlines, catches exceptions
Logistics Team	Manages check printing and deposits, plans around holidays and weather
Quality & Compliance	Ensures regulatory standards and latest training requirements

Complete Payroll
Services & Protection

We don't just process paychecks. We handle the full scope of payroll management so you can focus on running your business.

Professional Tax Management

We monitor every deadline and handle federal, state, and local taxes so you never lose sleep over a missed filing.

Automated deductions and tax withholdings
Preparation and filing of 940 and 941 tax forms
Management of state unemployment and disability insurance programs

As your co-employer, your tax rates are our tax rates.

W-2s Done Right

Every January, we handle the entire W-2 process from start to finish.

Generate and distribute accurate and timely W-2 forms to all employees
Manage corrections and duplicates swiftly to ensure compliance and employee satisfaction
Submit all required government filings promptly to keep your business in good standing
Provide secure, easy online access for employees to view and download their tax documents anytime

Unemployment Claims Defense

We fight every claim like it's our own money on the line (because it is). Our advocacy includes:

Gathering documentation and building your case
Representing you at unemployment hearings
Filing appeals when claims are wrongly approved
Monitoring tax rates to prevent unnecessary increases

FrankCrum is among an elite group of PEOs with a specialized unemployment claims management credential the State Information Data Exchange System (SIDES) Certification.

Tax Credit Identification

Free money? We'll help you find it. Most businesses leave thousands in tax credits on the table. We identify them at no upfront cost, you only pay if we find credits for you.

Work Opportunity Tax Credit (WOTC)
Research and Development (R&D) credits
Location-based credits
Employee retention credits

Accountant-Ready Reporting

Hand your CPA complete, reconciled data instead of exporting spreadsheets and explaining discrepancies. Our reports are designed to make year-end filing a seamless process.

Year-end summaries with all tax data
Quarterly payment records
Job-costing breakdowns
Wage and tax reconciliation

We Handle Even the Most Complex Payroll Scenarios

We can simplify even the most challenging aspects of payroll for businesses of all sizes. Our experts run payrolls of all complexity levels, so you don't have to worry about getting it wrong.

Core Processing

Unlimited payroll runs (various frequencies)
Direct deposit, pay cards, and paper checks
Multiple pay rates per employee
Job costing and department tracking

Advanced Capabilities

Multistate payrolls with varying tax laws
Certified payrolls for government contractors
Job costing for construction and professional services
Cost allocations across departments and locations
Permissible deductions compliance
Per diems and nontaxable reimbursement

For Employers: Submit payroll in minutes with powerful editing tools to ensure accuracy before processing. Learn more about How MyFrankCrum Helps Employers.
For Employees: Self-service access to paychecks, benefits, and tax documents anytime, anywhere. Learn more about How MyFrankCrum Supports Employees.
Time Tracking: MyFrankCrum seamlessly integrates with UKG (formerly Kronos), allowing for effortless time data import and easy payroll editing. Learn more about How UKG + MyFrankCrum Streamlines Payroll Processing.

Get Started with Payroll
Services from FrankCrum

Stop worrying about payroll mistakes, tax penalties, and compliance headaches. Let FrankCrum handle the details while you focus on growing your business.

We'll assess your specific needs (employees, pay frequencies, states, and complexity) and provide transparent pricing.

Request Your Free Quote Today

What if I need to run payroll outside my regular schedule?

We handle off-cycle payrolls for bonuses, terminations, or corrections at no extra charge. Just contact your dedicated payroll coordinator, and we'll process it.

Can I access my payroll data anytime?

Yes. MyFrankCrum gives you 24/7 access to all payroll reports, tax documents, employee information, and historical data. Run reports whenever you need them, download W-2s, or review tax filings, all from any device.

What if we make a mistake in the hours we submit?

Our quality control team reviews every payroll before processing to catch errors. If something slips through, your payroll coordinator will fix it immediately with an off-cycle check or adjustment in the next payroll run. You won't pay extra fees for corrections.

Do you handle garnishments and child support orders?

Absolutely. We calculate the correct amounts according to court orders, deduct them from employee paychecks, and remit payments directly to the appropriate agencies with all required documentation. You don't have to worry about compliance or following up with multiple agencies.

Can you handle employees in multiple states?

Yes. We process multistate payroll and manage all varying tax requirements, unemployment registrations, and compliance reporting for each state where you have employees. Your dedicated coordinator ensures everything is filed correctly across all jurisdictions.

What happens if there's a tax filing error?

As your co-employer, we share responsibility for tax compliance. If we make an error, we fix it immediately and handle any penalties.

Get Payroll Right,
Every Time