A Professional Employer Organization (PEO) is a company that partners with businesses through a co-employment arrangement to provide outsourced HR services including payroll processing, employee benefits, workers' compensation, and compliance support. FrankCrum is an IRS-Certified PEO serving businesses across the United States.

What is co-employment?

Co-employment is a shared employment arrangement in which the client company retains control over day-to-day work while the PEO — like FrankCrum — assumes responsibility for payroll administration, HR support, benefits administration, and certain compliance obligations.

What payroll services does FrankCrum offer?

FrankCrum provides full-service payroll processing, payroll tax filing, certified payroll, direct deposit, W-2 and 1099 preparation, and wage garnishment support for businesses of all sizes.

How does FrankCrum handle workers' compensation?

FrankCrum provides workers' compensation coverage through its affiliated carrier, Frank Winston Crum Insurance. Services include claims management, risk management, safety consulting, and Experience Modification Rate (EMR) management to help keep premiums low.

What employee benefits does FrankCrum provide?

Through FrankCrum's Master Health Plan, worksite employees gain access to large-group health insurance rates along with dental, vision, life insurance, 401(k) plans, and full benefits administration including COBRA support.

What is the difference between a PEO and an Employer of Record?

A PEO enters a co-employment relationship where the client company remains the employer of record for most purposes and retains operational control. An Employer of Record (EOR) becomes the legal employer of workers, which is typically used for hiring in new states or countries without establishing a legal entity.

What is the difference between a PEO and an ASO?

A PEO uses a co-employment model, meaning the PEO is a co-employer and provides its own benefits and workers' compensation. An Administrative Services Organization (ASO) provides HR administrative support without co-employment — the client retains all employer responsibilities and maintains their own benefits and insurance.

Is FrankCrum an IRS-Certified PEO?

Yes. FrankCrum is a Certified Professional Employer Organization (CPEO) as designated by the IRS, and is also ESAC-accredited — two of the highest standards of financial reliability and operational compliance in the PEO industry.

What kind of support is available for MyFrankCrum users?

As a FrankCrum PEO client, you have a dedicated account manager and payroll coordinator who know your business and work with you directly. They use MyFrankCrum as part of delivering service, so when you have questions about the platform, you are talking to someone who already understands your situation — not an impersonal support queue.

What is an HRIS platform and why does a small business need one?

An HRIS (Human Resources Information System) is software that centralizes employee data and automates HR processes such as payroll, onboarding, time tracking, benefits enrollment, and compliance reporting. Without an HRIS, businesses typically struggle with scattered employee information across disconnected systems, slow manual processes for onboarding and benefits enrollment, compliance concerns due to changing regulations, constant employee questions about pay stubs and PTO, and no time left for strategic business initiatives. An HRIS like MyFrankCrum solves these problems by centralizing everything in one platform backed by expert human support.

What does MyFrankCrum's time tracking powered by UKG include?

MyFrankCrum's Time Tracking powered by UKG includes geofencing for field workers, tracking across multiple worksites, shift scheduling, exception management, timesheet approvals, and direct integration with payroll processing. New hires are automatically replicated in UKG. It is available via web browser, mobile app, or leased hardware, and does not require WiFi. An additional fee applies.

How does MyFrankCrum handle Workers' Compensation Certificates of Insurance?

MyFrankCrum provides 24/7 self-service access to Workers' Compensation Certificates of Insurance. Clients can generate, view, and download COIs instantly through a mobile-friendly interface. Certificates are delivered directly to the certificate holder, and automatic renewals occur at the end of the workers' compensation policy period — eliminating the administrative burden for businesses like construction contractors who frequently need COIs for bids.

HR Technology Powered by PEO Support

Scattered Information: Employee data lives across disconnected systems. Finding what you need takes longer every month.
Slow Manual Processes: New hire paperwork, benefits enrollment, and employee requests eat up your time.
Compliance Concerns: Regulations keep changing, so you're never sure your documentation will hold up in an audit.
Endless HR Questions: Your team constantly needs pay stubs, tax forms, PTO balances, and more. It never stops.
No Progress on Strategy: You’re so busy handling day-to-day HR tasks, there’s no time to focus on strategic initiatives.

Introducing MyFrankCrum

Simplify Employee Management

Enterprise-level HR capabilities that bring employee data into one system and streamline processes.

Technology That Works—
for You and for Us

MyFrankCrum powers the workflows our FrankCrum team relies on, combining modern HRIS capabilities with personalized support.

Designed to Grow with You

From startups to complex, multi-state operations, MyFrankCrum scales with your business.

Reduce Administrative Headaches

Empower your employees with self-service tools for fewer HR questions.

Electronic Onboarding

Address validation feature ensures data accuracy
Location-based automation delivers only relevant tax information
Employees can complete I-9s in the system or offline
Activate the Custom Forms* feature to include your company’s own forms for legally compliant documentation

*Additional fee applies

Payroll Management

Submit payroll in minutes with intuitive editing tools
Review and approve before payroll processing
Access payroll reports, tax documents, and historical data anytime
Seamless coordination between your FrankCrum payroll coordinator and the platform

Time Tracking & Attendance Powered by UKG*

Import timekeeping data into MyFrankCrum for easy payroll processing
Geofencing for field workers
Tracking across multiple worksites
Schedule shifts, fix exceptions, and approve timesheets with ease
Web-based, mobile app, or leased hardware; WIFI not required

*Additional fee applies

Reporting & Dashboards

Headcount summaries, labor cost analysis, compliance tracking, and more
Create custom reports tailored to your specific needs
Monitor key metrics through intuitive dashboards
Access almost-real-time data for strategic planning
Quickly export data for your accountant or CFO, when you need it

Benefits Management

For clients who elect benefits through FrankCrum, MyFrankCrum gives direct access to bswift, our AI-driven benefits platform. Open enrollment becomes straightforward for both you and your employees. Learn more about How bswift Technology Supports Benefits Administration.

Employee Self-Service

Employees without desktop access can complete onboarding from any device

View and download pay stubs and W-2s anytime
Check PTO balances and request time off
Access benefits information and enrollment materials
Update personal information and direct deposit details
Download important tax documents and forms

Technology That Supports Everyday Challenges

Click the plus sign to find out how MyFrankCrum helps solve business problems.

New Hire Onboarding

Paper forms and in-person employee onboarding can introduce additional friction and frustration into the hiring process for both new hires and hiring managers.

MyFrankCrum employee onboarding enables:

New hires to complete paperwork digitally from mobile devices

Completion of custom forms for company-specific acknowledgments and policy requirements

A streamlined process from offer acceptance to first day on the job

Certificates of Insurance

Bidding a construction job often requires a workers’ compensation certificate of insurance. Over time, the volume of these requests can add up.

MyFrankCrum enables:

Self-service Workers' Comp certs – through a mobile-friendly, 24/7 interface

Instant cert generation and delivery to the cert-holder

Automatic cert renewals at the end of the workers’ compensation policy period

Time Tracking

Manual or inconsistent time-tracking methods like spreadsheets and emails can lead to inaccurate records, manual work, and ultimately inaccurate pay.

MyFrankCrum pairs with UKG Time Tracking to:

Enable time entry and geofencing for improved punch accuracy, with desktop and mobile-enabled interfaces

Add job costing features to track labor by project and task across all locations

Integrate timekeeping data directly into payroll processing, with new hires automatically replicated in UKG

Payroll

HR Admins deal frequently with payroll compliance and accuracy issues, especially when using DIY tech platforms. Data entry issues, deduction errors, or tax filing delays can have serious consequences, and even IRS penalties.

MyFrankCrum, in concert with FrankCrum PEO services, enables:

Streamlined payroll processing in partnership with a dedicated FrankCrum payroll coordinator to ensure compliance and accuracy, even across multiple states

Automated garnishment and deduction calculations with direct remittance to agencies, keeping you compliant without the administrative burden

Organized, 24/7 access to tax documents and accountant-ready reports, simplifying year-end filing

What Do Our Clients Say About MyFrankCrum?

Employee onboarding is so easy with FrankCrum. MyFrankCrum and the clock-in services work great together, and their implementation group was excellent when we got started. Everything just connects seamlessly.

Bernice B.

Electrical Contractor

Everything in MyFrankCrum is really user-friendly. And if there's ever an issue or I can't figure something out, FrankCrum customer service is right there to help me through it.

Margarita A.

HVAC Provider

FrankCrum saves me a lot of time, and that's really important to me. Instead of spending hours on payroll and HR tasks, I can focus on actually running my business.

Craig P.

Retailer

Get Started with MyFrankCrum

Your time is valuable. Every hour spent on HR administration is an hour you're not spending on strategy, sales, client relationships, or business growth. MyFrankCrum gives you back that time by streamlining the tasks that used to interrupt your day.

And because it pairs seamlessly with your dedicated FrankCrum team, you get powerful technology backed by real people who know your business.

Request Your Free Quote Today

What is MyFrankCrum, and who is it for?

MyFrankCrum is FrankCrum's proprietary HRIS platform built specifically for our PEO clients. It's designed for growing businesses of all sizes—from startups hiring their first employees to complex, multi-state organizations managing hundreds of workers. The platform scales with your business as you grow.

How is MyFrankCrum different from other HRIS platforms?

Unlike off-the-shelf HRIS platforms, MyFrankCrum was built specifically to work with FrankCrum's comprehensive PEO services. It's not a generic solution; it's designed from the ground up to complement the personalized support you receive from your dedicated FrankCrum team, like your Account Manager and Payroll Coordinator. Technology and human expertise work together to deliver top-tier service, giving you the best of both worlds.

Can MyFrankCrum integrate with our existing systems?

MyFrankCrum offers integration capabilities through our one-way API for businesses that need to connect with practice management software, accounting systems, or other business tools. Your FrankCrum team can discuss your specific integration needs during onboarding.

Can we customize forms and workflows in MyFrankCrum?

Yes. MyFrankCrum offers customization options, including Custom Employee Onboarding Forms, Custom Reporting, and Custom Portal Branding with your company colors and logo.

How long does it take to implement MyFrankCrum?

Implementation timelines vary based on your company's size and complexity, but FrankCrum's Implementation Team guides you through the entire process. They'll provide detailed demos, test runs, and hands-on support before you go live. Most clients find the transition smoother than expected because your FrankCrum team handles the technical heavy lifting.

Will data migration from our old system be difficult?

FrankCrum's Implementation Team manages the data migration process, ensuring your employee information, payroll history, and other critical data are transferred accurately and securely. They work with you to validate everything before going live, so you can be confident your historical records are intact and accessible.

Is MyFrankCrum secure? How do you protect employee data?

MyFrankCrum employs enterprise-grade security measures to protect sensitive employee information, including encryption, secure access controls, and comprehensive audit trails. As a PEO handling payroll and benefits for thousands of employees, data security is fundamental to everything we do. Your FrankCrum team can provide detailed information about our security protocols and compliance measures.

Can employees access MyFrankCrum on mobile devices?

Yes. Employees can access MyFrankCrum from any device, including desktop computers, tablets, and smartphones. The mobile-friendly interface lets them view pay stubs, request time off, check PTO balances, access benefits information, and complete onboarding tasks from wherever they are.

What kind of support is available if we have questions?

As a FrankCrum PEO client, you have a dedicated account manager and payroll coordinator who know your business and work with you directly. They use MyFrankCrum as part of delivering service to you, so when you have questions about the platform or how to accomplish something, you're talking to someone who already understands your situation. You're never stuck navigating an impersonal support queue with someone reading from a script.

What if our needs change as we grow?

MyFrankCrum is designed to scale with your business. As your needs evolve, you can activate additional capabilities like JazzHR Applicant Tracking, UKG Time Tracking, and more, all without migrating to a different platform. From startups to complex, multi-state companies, MyFrankCrum was built to support you wherever you are in your business journey.

Is training required to use MyFrankCrum?

Most clients find MyFrankCrum intuitive enough that minimal training is required. The platform is designed with user experience in mind, and many features are self-explanatory. Your FrankCrum Implementation Team provides guidance during setup, and the MyFrankCrum Knowledge Base offers documentation on demand. For employees, self-service tools are straightforward enough that most people navigate them without formal training.

People + Technology Powering Your Business

How Businesses Cope Without Modern HRIS Technology